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Safety & trust

Your home is safe
in our hands

From verified staff to family-safe products and a secure, private website — here's exactly how Clean Casa protects your home, your family and your data.

Ask us anything
Cleaner in protective gloves
Our standards

Six promises that
protect your home

Verified professionals

Every cleaner is trained in-house, background-checked and carries a Clean Casa ID.

Secure home policy

Supervisor-led visits. We never work unattended without your approval or touch personal valuables.

Eco-friendly products

Non-toxic, surface-safe solutions that are gentle on families, pets and the planet.

Hygiene protocol

Fresh gloves and masks, and sanitised mops, cloths and machines on every visit.

Private & secure booking

Your details go only to our team on WhatsApp. No data is stored or sold.

Satisfaction promise

A final walkthrough with you — if something's missed, we fix it right away.

Hygiene protocol

Our every-visit
safety checklist

  • Team arrives in uniform with ID cards
  • Fresh gloves and masks for every home
  • Mops, cloths & machines sanitised before use
  • Separate cloths for kitchen, bathroom & rooms
  • Non-toxic, surface-safe cleaning products
  • Windows opened for ventilation while cleaning
  • Valuables and personal items left untouched
  • Final walkthrough and sign-off with you
Website & data security

Your privacy is
protected online too

This website is built to keep your information safe.

Encrypted HTTPS

All pages are served over a secure, encrypted connection.

No data stored

Forms go straight to WhatsApp — nothing is saved on our servers.

No tracking

No advertising trackers or third-party analytics cookies.

Hardened website

Strict content-security policy, anti-spam protection and secure headers.

FAQs

Safety questions
answered

Have another question? Call or WhatsApp our team — we're happy to help.

How do you verify your cleaners?

Every team member goes through identity and background verification before joining, followed by hands-on training in our cleaning and safety process.

Will someone supervise the cleaning team?

Yes. Visits are supervisor-led, and you'll always have a direct number to reach us during the service.

Are your products safe for children and pets?

We use non-toxic, surface-appropriate products. If anyone at home has allergies or sensitivities, tell us when booking and we'll adapt.

What happens to the details I enter on this website?

Nothing is stored on the website. Forms simply open WhatsApp with your message so it goes directly to our team. We don't use tracking or advertising cookies.

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